Privacy Policy
Colonsay Wool Growers, Balnahard Farmhouse and Seapink Colonsay are committed to safeguarding your online privacy. This statement is set out to outline how we make use of the information you submit to us. The terms contained on this page may be revised from time to time. We suggest you read this information regularly and check for changes and updates.
Your privacy is important to us. When you use our web site, your personally identifiable information will be respected and protected. We will not provide any information about you to third parties. We may send you reminders, updates and important announcements via post, sms text and/or email. You may withdraw from these updates and reminders at any time and your details will be removed from our marketing database.
When you complete forms and submit personal information to us, this information is used only within the company to provide you with the service you have requested. Part of these services may include sending you emails to enable us to administer the booking of Balnahard Farmhouse, payments of the rental cost, and purchasing of products from Colonsay Wool Growers or Seapink Colonsay.
We will store your personal information on our secure systems until such time as we no longer deem them to be required. If you request that your details be removed from our systems, so long as there is no outstanding actions on any booking or purchase, we will be happy to do so.
​
Mailchimp
We use Mailchimp to store personal data and send newsletters to our customers. These newsletters occur less than once a month. For the purposes of our email marketing we only use the email addresses of those who have given us express permission to use their email addresses for this purpose. This may have been through entering a competition online or at a show, whilst placing an order over the phone or by personally submitting your email address in the "Subscribe to newsletter" box on our website. All emails collected for this purpose are stored in our Mailchimp database and nowhere else. We promise never to share, sell to or exchange your personal details with any third party. If you have signed up to our email newsletters but wish to stop receiving them, you can unsubscribe at any time. To do this simply open one of the newsletters and click on the “Unsubscribe” button in the top left-hand corner of the newsletter. Mailchimp’s Privacy Policy can be found here.​
IP addresses and cookies
In using our website at www.balnahard.com information may be collected about your computer, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us improve the website and deliver a better and more personalised service.
You may refuse to accept cookies when you first visit our website, or by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website.
​
-
_utma, _utmb, _utmc, _utmz
These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
​​
-
Wix
Our website runs on the Wix website platform. Wix uses cookies to track a user session, when they last visited or did something on the site. No personal information is stored in these cookies; only timestamps related to that browser session.
​
-
Third party cookies
The code provided by Facebook and Instagram to include additional functionality on our website may, by default, set cookies. For information about these third party cookies, go to www.facebook.com/about/privacy or https://help.instagram.com/519522125107875.
​​
-
External web links
Our website may contain links to other websites and resources that you may find of interest. Once you leave our website, you should note that we do not have any control over the external website. We are not liable for your protection and privacy on these external websites. You should exercise caution and look at the privacy policies applicable to the website in question.
​
How to contact us
Balnahard Farmhouse
Isle of Colonsay PA61 7YT
Mobile 07850 230 000
Email Sarah@balnahard.com